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Quest Hotel Balikpapan By Aston, Balikpapan (Borneo)

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From39US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Jenderal Sudirman. Balikpapan, Balikpapan (Borneo), Indonesia

Quest Hotel Balikpapan by Aston is a premium budget hotel located in Balikpapan, Indonesia. The hotel features 79 well-furnished rooms and unique design elements tailored for both business and leisure travelers. Its proximity to major shopping centers and attractions makes it a convenient choice for guests. Balikpapan is known for its natural beauty, including nearby beaches and botanical gardens.

Location

Quest Hotel Balikpapan is strategically located less than 2 minutes from E-Walk and Pentacity Mall, the largest shopping mall in the city. It is also close to Kemala Beach, just a 7-minute drive away. The nearest airport, Sepinggan Airport, is only 4 km from the property, providing ease of access for arriving guests.

Rooms

The hotel provides 79 air-conditioned rooms equipped with modern amenities. Each room features a flat-screen TV, tea and coffee facilities, and a private bathroom with complimentary toiletries. Guests can request upper-level rooms with sea views for a more scenic experience. The spacious and soundproofed rooms offer a comfortable retreat after a day of activities.

Eat & Drink

Meratus Restaurant offers a 24-hour menu featuring a mix of Indonesian and Western cuisine. With a seating capacity of 52, it serves as a convenient place for guests to dine without leaving the hotel. The restaurant is designed for casual meetings and socializing among friends and colleagues. Guests can also enjoy room service for their dining preferences.

Leisure & Business

The hotel includes two versatile meeting rooms, accommodating up to 200 people, making it suitable for conferences and events. A fitness center is available for guests seeking leisure activities. Complimentary Wi-Fi and a business center support business travelers, while concierge services enhance the overall guest experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double or Twin Room
Max:
2 persons
21 m² 
Bed options:
2 Single beds
Sea view
Shower
Air conditioning
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Suite
Max:
2 persons
40 m² 
Bed options:
1 King-size bed
City view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Balikpapan (Borneo) 3.2 km
Airports
Sultan Aji Muhammad Sulaiman International (BPN) 7.6 km
Samarinda (SRI) 120.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Smoke detectors
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jl. Jenderal Sudirman. Balikpapan, Balikpapan (Borneo), Indonesia
Map view
Jl. Jenderal Sudirman. Balikpapan, Balikpapan (Borneo), Indonesia
Nearby
Jln. Jendral Sudirman Gunung Bahagia
E-Walk Balikpapan Superblock
220 m
Jl. Jend. Sudirman
Aquaboom Waterpark
50 m
Restaurants
Bakso & Mie Ayam Lik Min
790 m
Jln. Jendral Sudirman

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
friendly staff
no windows
limited English skills
7.6/10
Very good
Rooms
7.4
Location
8.4
Service
7.3
Dining
7.8
Guest reviews
7.6/10
based on 40 reviews
7.6
7.6/10based on 98 reviews
Gerry
United Kingdom, June  2024
7.2/10

The hotel is clean and comfortable, located within a mall radius in the city center making it easy to shop, but lacked thorough cleaning as a used hand towel was left in the bathroom. The staff was accommodating and friendly but faced language barriers affecting service quality.

Rooms
7.0
The rooms were reasonably clean and comfortable.
Service
6.0
The staff was very helpful, despite language barriers affecting service quality.
Location
8.0
The hotel is situated in Balikpapan Super Block, near the airport and public places like malls, offering a convenient location for both business and leisure travelers.
Dining
9.0
The dining experience was superb with good value for money options.
Facilities
6.0
The hotel offers standard facilities with no standout features.
Aidan Ryan
United Kingdom, June  2024
8.0/10

I found the hotel to be conveniently located within a bustling mall radius in the city center, making shopping a breeze. The rooms were cozy, clean, and perfectly-sized at 21 sqm, ideal for a transit stay. The service was friendly, despite communication challenges that affected the breakfast experience. The location was excellent for me, saving on taxi costs with its proximity to malls and public places. The dining options were superb, offering good value for money. Overall, a comfortable stay with minor service hiccups.

Rooms
8.0
The rooms were cozy and clean, with ample space for a one-night transit stay.
Service
7.0
The staff, while friendly, faced language barriers that affected the breakfast service.
Location
9.0
The location was perfect, situated near malls and airport, allowing for convenient access to necessities and leisure spots.
Dining
9.0
The dining experience was superb, offering a variety of choices and good value for money.
Facilities
7.0
The hotel provides essential facilities, but there were minor service delays and space constraints.
Andrew
United Kingdom, June  2024
7.6/10

Staying at this hotel was quite convenient for shopping as it is situated within a complete mall radius in the city center. The room cleanliness and tidiness could use some improvement, especially with the drainage. However, being next to a mall was a plus point.

Rooms
7.0
The room was quiet enough for a good night's sleep, facilitating shopping within the city center mall radius.
Service
8.0
The front desk staff was helpful and courteous, despite some language barriers. The service was decent, and staff members were accommodating.
Location
9.0
The location was ideal for me as I could easily access the mall area without additional transportation expenses. Keep up the great service in the Balikpapan Super Block!
Dining
7.0
The dining experience provided good value for money, and the food was tasty, although some improvements in service promptness were needed. I enjoyed the convenient location and nice breakfast.
Facilities
7.0
The facilities were satisfactory, considering the new shopping area still under construction. Despite this, I appreciated the proximity to the airport.
Herbert
United Kingdom, June  2024
7.8/10

The hotel is conveniently located near a mall, offering clean rooms with good lighting. However, room readiness might be delayed, and some drainage issues were noted. The service was provided by courteous staff, although language barriers affected some breakfast services. The location is in a trendy area close to large malls, ideal for shopping. Dining options were satisfactory, including free parking. Overall, a decent value for money stay.

Rooms
7.0
The rooms were clean and offered good lighting.
Service
8.0
The staff was helpful and kind, except for language barriers affecting breakfast services.
Location
9.0
The hotel is situated in a trendy area near two large malls, making shopping convenient.
Dining
8.0
The dining experience was pretty good, with various choices available.
Facilities
7.0
The facilities were satisfactory, providing a comfortable stay.
Vera
United Kingdom, June  2024
7.4/10

Staying at this hotel was a mixed experience. The location within a complete mall radius in the city center made shopping a breeze, but the rooms needed to be cleaner and neater. The comfort level was good, and everything was clean, but there is room for improvement.

Rooms
7.0
The rooms were clean and comfortable for a good night's sleep.
Service
7.0
The staff were friendly and helpful, but there were some language barriers that affected service efficiency.
Location
9.0
The hotel's location in the city center near malls was convenient and saved me money on taxis.
Dining
8.0
The dining options were good for a three-star hotel, providing good value for money.
Facilities
6.0
The facilities were decent, but there is room for improvement to enhance the overall experience.
Louis
United Kingdom, May  2024
7.4/10

The hotel offers clean and comfortable rooms, although not thoroughly cleaned, with a bit of darkness as it's located under the basement. The service was friendly, but with limited English proficiency. The location is calm and near essential places like the airport and shopping centers. The dining experience was considered good value for money. Overall, a decent choice for a stay with some room for improvement.

Rooms
7.0
The rooms were quite clean and the bed was comfortable.
Service
7.0
The service was friendly despite limited English proficiency.
Location
8.0
The location is near important places like the airport and shopping centers.
Dining
8.0
The dining experience provided good value for money.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.
Chad
United States, May  2024
7.2/10

I found the hotel to be a convenient choice for a one-night transit stay, with clean and comfortable rooms but slightly smaller than anticipated. The service was friendly and helpful despite some language barriers. The location near a mall offers shopping options, but the ongoing construction nearby can be a bit disruptive. The dining experience was good with a variety of choices, making it a good value for money. However, some areas like the egg station during breakfast could be improved.

Rooms
8.0
The room I stayed in was clean and comfortable, perfect for a short stay.
Service
7.0
The staff, though limited in English, were friendly, helpful, and informative.
Location
7.0
The hotel's location near a mall provides easy access to shopping and dining options.
Dining
8.0
The dining experience offered good choices and was value for money.
Facilities
6.0
The hotel provides necessary services, but some areas could be more efficient.
Jay
United Kingdom, April  2024
8.0/10

The hotel is conveniently located in Balikpapan Super Block, an integrated development area of business, residential, and leisure. The rooms, while generally clean, could use more thorough cleaning, as I found a used hand towel left in the bathroom. The service was accommodating with a friendly front desk staff, although language barriers occasionally affected the efficiency. The dining experience offered tasty food but with some occasional delays in food replenishment. The location is great for accessing the nearby mall and plaza, although being a smoker-friendly hotel could be a drawback.

Rooms
7.0
The rooms, though smaller than expected, were quite clean but lacked thorough cleaning. I encountered a used hand towel left inside the bathroom.
Service
8.0
The staff were accommodating and friendly, although language barriers affected certain services like the non-functional egg station during breakfast hours. The courteous front desk staff made up for the limited English.
Location
8.0
The hotel is conveniently situated in Balikpapan Super Block, offering easy access to the nearby mall and plaza. However, the smoker-friendly environment might not be suitable for all guests.
Dining
8.0
The dining experience provided a variety of tasty options, despite occasional delays in food replenishment. Overall, the food was good, with neatly served dishes.
Facilities
9.0
The hotel offers a range of facilities like dry cleaning, laundry, and airport shuttle services, contributing to a comfortable stay.
Derek
United Kingdom, April  2024
7.6/10

The hotel is conveniently located near major malls, offering easy access. The rooms are clean and well-lit, although being in the basement they could feel a bit dark sometimes. The service is friendly, but language barriers affect some dining experiences. The location is great for shopping enthusiasts. The dining options are fair, offering good value for money. The facilities are decent, but drainage issues need attention.

Rooms
8.0
The rooms are clean and have good lighting.
Service
7.0
The staff is courteous, but language barriers affect some services.
Location
9.0
It's in a trendy area near large malls, perfect for shopping.
Dining
7.0
The dining experience is fair with good value for money.
Facilities
7.0
Overall decent facilities, but drainage issues are a concern.
Ryan
United Kingdom, April  2024
7.8/10

I found the hotel to be conveniently located, providing access to shops, drinks, and food in one of the trendier parts of Balikpapan near two large malls. The rooms were clean, with an ample size of 21 sqm, making it a great choice for a one-night transit stay. The service was friendly and helpful, although there were occasional language barriers. The dining options offered good value for money with a variety of choices. However, the location being in a new shopping district still under construction was a minor drawback.

Rooms
8.0
The rooms were clean and had a window, ideal for a one-night transit stay.
Service
7.0
The service was friendly and helpful, although there were some language barriers.
Location
9.0
The hotel is located in one of the trendier parts of Balikpapan near two large malls, offering plenty of shopping and dining options.
Dining
8.0
The dining experience provided good value for money with a selection of tasty dishes.
Facilities
7.0
The hotel facilities were sufficient for a comfortable stay.
James
United States, March  2024
7.6/10

I had a pleasant stay at the hotel. The room was cozy and clean, offering a comfortable bed. The service was good, with friendly staff making my experience enjoyable. The hotel's location was convenient, being near a mall for easy access to necessities. However, the rooms were not ready until 3 pm, which was a bit inconvenient.

Rooms
8.0
The room was cosy and clean, with a comfortable bed.
Service
8.0
The staff was very helpful despite limited English proficiency, always striving to provide a positive experience.
Location
7.0
The hotel's location was good, not far from the mall and in the city center.
Dining
Facilities
Jack
United States, February  2024
7.2/10

Staying at this hotel was a mixed experience. The convenience of being within a complete mall radius in the city center made shopping easy, but the lack of windows and the basement location made the rooms a bit dark. The staff was friendly and helpful, even with limited English skills, but some service aspects like the egg station during breakfast could be improved. The location in Balikpapan Super Block is great for business and leisure, offering a calm environment away from the main road, though it may not suit everyone. The dining experience was fair, with good value for money at a strategic location. Despite some drawbacks, the facilities were satisfactory.

Rooms
7.0
The rooms, though without windows and located in the basement, were quiet enough for a good night's sleep.
Service
7.0
The staff was friendly, helpful, and informative, albeit with limited English skills. Service like the egg station during breakfast could be more prompt, but overall, they were accommodating.
Location
8.0
The hotel's location in Balikpapan Super Block is ideal for those who enjoy shopping in the city center without needing to spend extra on taxis. It offers a calm atmosphere near the eWalk mall and market centers.
Dining
7.0
The dining experience provided fair options at a good price point, particularly suitable for those looking for value for money meals.
Facilities
7.0
The hotel's facilities are adequate for a comfortable stay, offering services like dry cleaning, housekeeping, laundry, and paid airport shuttle.
great location
no windows
Brian
United Kingdom, February  2024
7.0/10

The hotel offers adequate rooms for a one-night transit stay, though cleanliness could be improved. The service, despite language limitations, is friendly and helpful. It is situated in a developing area with good access to shopping and market centers. The dining options are satisfactory, and the facilities meet basic needs.

Rooms
6.0
The rooms are of ample size but need improvement in cleanliness and neatness, as they can feel a bit sticky.
Service
7.0
The staff is friendly and helpful, although there are some language challenges. Services like dry cleaning and housekeeping are available.
Location
8.0
Located in a calm area within Balikpapan Super Block, offering easy access to shopping areas and market centers. It's a good spot for a quiet sleep.
Dining
7.0
The dining experience is decent with good value for money, offering a variety of choices considering it's a three-star hotel.
Facilities
7.0
Basic facilities are available, meeting essential needs for a comfortable stay.
Helen
United States, February  2024
8.4/10

I really enjoyed my stay at this hotel. The room was clean, and I loved how close it was to the mall. However, the floor felt a bit sticky at times. The staff was friendly and helpful. The location was perfect for me, as it was near the mall and in a trendy part of town. The dining options were good, and the price was reasonable. Overall, a great value for money.

Rooms
8.0
My room was clean and tidy.
Service
9.0
The front desk staff was very courteous and friendly.
Location
9.0
The hotel is located in Balikpapan Super Block, which is an integrated development area of business, residential, and leisure. It's near the mall and perfect for me as I didn't have to spend much on taxis.
Dining
8.0
The dining experience was good, with plenty of choices for a three-star hotel.
Facilities
8.0
The facilities were good with free parking available.
Sarah
United Kingdom, January  2024
7.8/10

The hotel is conveniently located within a complete mall radius in the city center, making it easy to shop. The rooms are clean and offer easy access to the nearby mall eWalk. However, there were some language barriers affecting the service experience, and the dining area had some limitations. The hotel is in one of the trendier parts of Balikpapan near two large malls.

Rooms
8.0
The rooms are clean and offer easy access to the nearby mall eWalk.
Service
7.0
Despite some language barriers affecting the service experience, the front desk staff was very courteous.
Location
9.0
The hotel is located in one of the trendier parts of Balikpapan near two large malls.
Dining
7.0
The dining experience was good with a fair choice considering it's a three-star hotel.
Facilities
8.0
The hotel provides good choice and free parking.
Convenient location
Language barriers
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Rooms and Guests2 Guests, 1 Room